Thursday, 24 November 2011

♔ Social Media Case Studies [GB_V60.0]

“It is not the strongest of the species that survives, nor the most intelligent.  It is the one that is the most adaptable to change.”  Charles Darwin

During their "12 Days of Giving" campaign on Facebook, Walmart is empowering fans to nominate local nonprofits to receive part of $1.5 million in grants this holiday season - Facebook

After their temporary e-commerce app glitch on Facebook, Heinz quickly responded to some 600 fan responses (both positive and negative), and turned the issue into a successful customer engagement experience - ClickZ

Orangina's "Show Your Originals" app, created by Amsterdam-based KONG, Refunk and Super Social, showed you ten friends who were your "originals" -- those who friended you and wrote on your Wall first. Your top 10 originals could then be saved into an album on Facebook so you can tag them as your first friends - App

This holiday season, Marshalls, T.J. Maxx, and HomeGoods are giving fans the chance to send carolers to their family and friends' houses via ShareACarol.com - GSD&M

Saks Fifth Avenue’s Holiday Light Show 3D video-mapping project is quite unique in that shoppers can scan QR codes on the windows of Saks which saw them redirected to a mobile site where they can watch the projection and find out about Saks - Video

"Virgin Facebook First Times" app lets you pick a friend and then revisit all your first times with that friend: the first photo, the first wall comment, the first event you attended. It then puts it together in a pop-art style graphic that you can post on your wall - App

During their first-ever global social media marathon, Virgin launched a new application that explores your Facebook firsts with friends and lets fans add their own stories to the Virgin company history - About Foursquare

Disney's Augmented Reality (AR) Magic - Stand across from a digital billboard in a specially marked area and an Augmented Reality (#AR) Disney character magically appears and interacts with you on the big screen – Video


Stonyfield and Organic Valley are teaming up for an online organic food awareness campaign that highlights a contest for bloggers about how they bring the joys of organic food into their own kitchen - Celebrate with Organic

GM's “Ride of your Life” let’s users select from 1969 Corvette Stingray, a 1948 Pickup, a 1953 Vette, 1957 Bel Air, a 2010 Camaro Synergy or a 2011 Volt to take a trip down memory lane using Facebook’s API and Google Maps. Take a spin – Website


Here’s McKinsey’s latest research on “How Social Technologies are extending the Organization’– Report 

The ‘Chevy Sonic Adventure’ is a one-day, real world treasure hunt hosted at cities across the US.  Using SCVNGR all locations and challenges are delivered straight to participants cell phones.  As an example of the event in Dallas see Facebook Page.


Even before Timeline rumblings started, the folks at DDB Paris had worked on a Facebook app for Bouygues Telecom, which offered 1,000 limited edition books to fans that would be specially created using Facebook status updates and photos - Video. 






Raytheon has added a social media component to their installation at Epcot that allows kids to design a roller coaster and share the simulated experience with friends online - ClickZ

The U.S. Military's Digital Engagement Team is getting involved in the online conversation to engage militants and peacefully rebut extremists' messages across Twitter, blogs, and online essays - The NY Times

State Farm is promoting an accident-free Thanksgiving with tips on how to safely deep-fry a turkey through the Twitter hashtag #ShatnerFreyersClub, a photo slide show, and a YouTube video featuring William Shatner - YouTube

Starbucks is combining social and mobile marketing to engage fans during the holidays with their new augmented reality app. By scanning their red cups, customers can activate one of five special wintery scenes to share with friends and family online - Digital Buzz Blog

For their two-day Black Friday sales event, Target is letting @ChristmasChamp take over to interact with fans and provide holiday shopping tips on Twitter - PSFK


IKEA's "Catch the Swedish light" Promotion’s clever use of YouTube drives views and interest – Video (as below)

IKEA - Catch the Swedish light from Entries on Vimeo.

Deutsche Post DHL and agency Cosalux took the idea even further with "Social Memories," a campaign that interprets data from users' Facebook activity and memorializes it into a 28-page book filled with insights like, "Word you use most often," and "Most active friends" – website.
Ever wonder how much research goes into a logo redesign?  Check out the Design Brief for the Pepsi Logo Rebrand


Since November 16th, Crispin Porter + Bogusky and Swedish Rock-stars Hyper Island have been working together on the '72 Hours For Peace' project. The collaborative effort aims to create the world’s largest creative commons database of ideas on how to end all major conflict – Website

How Converse got significantly more from their 'Pitch Process' by asking each agency to submit their ideas in the same format (completely unbranded.) In this way there was no perceived favoritism, as the client didn't know where each idea came from. This ensured the best idea won the day – Full article.


eBay Give-A-Toy Store - Here's a cool tech-driven idea for Christmas giving! It's a virtual toy store that lets you donate a toy using your just your mobile phone – Video

23 incredible
 new technologies you’ll see by 2021 – Article


GE is looking for the next photographer for GE's Instagram feed.  The promotion lets users enter to win a trip to the UK to shoot photos at a world-class GE Aviation Facility – Facebook or Video

Crispin Porter + Bogusky's new iPad app for Dominos lets users play with their food. Literally. Knead dough, spread sauce, sprinkle cheese, place toppings, and cut pizza slices – all in a race against the clock. Alternatively, you can just click 'Make An Order' and order your own creation directly from Dominos.com. Simple game mechanics but a nice way to position what really translates into an online ordering app – Video
- - - - -
NOTE:  FOR MORE ARTICLES AND POSTS FROM THE LAST WEEK PLEASE VISIT US ON TWITTER @GOODBUZZ.  IF YOU HAVE INFO, ARTICLES, CASE STUDIES, OR OTHER EXAMPLES OF (TTL) PARTICIPATORY MARKETING BLISS - PLEASE FEEL FREE TO EITHER POST VIA FACEBOOK OR SEND VIA E-MAIL AND WE’LL TAKE CARE OF IT FOR YOU. ;)  PLEASE IDENTIFY IF YOU FIND A DEAD LINK (AS THEY WERE ALL LIVE AT THE TIME OF THIS POSTING).

Friday, 18 November 2011

SOCIAL MEDIA CASE STUDIES [GB_V59.0]

Louisville Slugger raised its Facebook chatter last week by 834% after launching a social media scavenger hunt that used Facebook and Twitter to spread World Series clues around St. Louis -ClickZ

The Clorox Company has created a new online community for their Clorox Bleach brand where moms can share "bleachable moments" through a contest that features life's "Yuck + Oops" mishaps -PROMO

Ultimat Vodka (via Stink Digital) lets you find out just how social you really are using their ‘Social Life Audit’ – Website

Social Marketing is ultimately is a combination of art and science. We'll leave the art to you, but what this document provides is an anatomy of a Facebook post to help refine your publishing strategy – Report

Domino's is blending traditional and social media marketing to help localize their fan engagement strategy -SmartBrief

The Increasing Value of Augmented Reality (#AR) for Marketers - in our modern marketing paradigm it’s a given that a message must ‘disrupt’ and break through the noise. Adding technological innovation like AR is one way to do just this. Here are a number of great examples from the past year - Article

Tis’ The Season For Retail Innovation - brands are adding a number of innovative, tech-driven holiday-themed retail add-ons this year. We've already seen the first of the big bucks, heartstrings-yanking Christmas adverts but here’s two that really pop – Article

To spread the word about their first Spa Week, Four Seasons Hotels and Resorts is using Facebook, Twitter, Tumblr, and Foursquare to share insights from a panel of beauty experts -Luxury Daily

ESPN is connecting college football fans with a new badge on Foursquare that can be unlocked by checking in with the GameDay crew at the game of the week -About Foursquare

Mercedes-Benz latest effort (by AMV/ BBDO London) to promote its new C-Class 350 Coupe features an interactive film set in a post-apocalyptic (Inception-esque) world where you solve clues to escape a sinister version of Google Street-view in Hong Kong – Video

McCormick has created a Facebook page for Thanksgiving Day's Turkey -- complete with cooking recipes, holiday tips, and a chance to be published in a "friend-sourced" community cookbook -MediaPost

More genius (below) from our friends at agency - John St. (johnst.com) poking fun at themselves and our industry at large. Love it – Video

Gap is getting fans excited for the holiday season with their new "Joy It Up" Facebook mix tape that features up-and-coming artists performing their favorite holiday jingles -Facebook

Samsung Mobile's VP of Strategic Marketing, Brian Wallace, shares how they're using a social game and Facebook functionality to create buzz around their new phone -Ad Age


B-REEL'S R+D efforts - in this case a Mobile Projection Mapping Game that uses any device, the HTML5 platform controls an 'eel' (via 2 projectors) and compete against other players – Video

Harley-Davidson is launching a crowdsourcing Facebook application for advertising ideas that lets their fans review ad briefs, submit creative ideas, and vote on other fans' suggestions -Marketing Week

Citroën's ‘Twitter Race’ (by Perfect Fools) is a one-day tour around the Netherlands on 17 November that gives users the chance to win a DS5 by directing the car via Twitter. The most prolific Tweeter will persuade the drivers to come to their location using the hash tag: #ds5race. A live videostream from inside the vehicle will broadcast on the Citroen NL Facebook page.

As one of the most popular brands on Facebook, Coca-Cola's Senior VP of Integrated Marketing, Wendy Clark, shares how they've used social media to help make a difference in the world -USA TODAY
- - - - -


NOTE:  FOR MORE ARTICLES AND POSTS FROM THE LAST WEEK PLEASE VISIT US ON TWITTER @GOODBUZZ.  IF YOU HAVE INFO, ARTICLES, CASE STUDIES, OR OTHER EXAMPLES OF (TTL) PARTICIPATORY MARKETING BLISS - PLEASE FEEL FREE TO EITHER POST VIA FACEBOOK OR SEND VIA E-MAIL AND WE’LL TAKE CARE OF IT FOR YOU. ;)  PLEASE IDENTIFY IF YOU FIND A DEAD LINK (AS THEY WERE ALL LIVE AT THE TIME OF THIS POSTING).



Friday, 11 November 2011

SOCIAL MEDIA CASE STUDIES [GB_V58.0]

Hyundai's "New Thinkers Index" is testing fans' creative thinking abilities and encouraging them to post their results to compete with friends on Facebook and Twitter -Ad Age

Volkswagen is bringing back one of their classic vehicles with a social media flair based on the number of Facebook likes from fans. The one-of-a-kind car will feature a dashboard newsfeed, a poke button on the steering wheel, status updates displayed on the license plate, and much, much more -PSFK

Every winter British smoothie brand Innocent tops it’s bottles in little woolly hats as part of ‘The Big Knit’ – to raise money to help keep elderly people warm. This year, it's raising more money with ‘The Hat Tag’ game a Facebook-based game (by Holler London).

With the release of their new Mango version of Windows Phone 7, Microsoft has created a new badge on Foursquare to be earned at each of their public launch parties in cities all over the U.S - About Foursquare

McDonald's discuss how social media is key to empowering fans to spread the work about the limited-time McRib sandwich -ClickZ

The Increasing Value of Augmented Reality (#AR) for Marketers - in our modern marketing paradigm it’s a given that a message must ‘disrupt’ and break through the noise. Adding technological innovation like AR is one way to do just this. Here are a number of great examples from the past year - Article

Here's an excellent example of storytelling in the digital age from TED (by Marco Tempest). It's part technology (#AR), part creativity, and part utility - Video

FX has launched a new social TV service with GetGlue called "FX Has the Movies" that lets fans check-in to their favorite shows and connect with other fans -Adweek

See the future possibilities of Kinect that go beyond the expected, into truly amazing things that people around the world are beginning to imagine - Video

Looking for Goodbuzz on Google+? – G+

Time Out New York has teamed up with Foursquare to provide a real-time online scoreboard of the top places to visit in the Big Apple according to visitors' check-ins -Foursquare

Pepsi's Refresh Project uses technology (binaural and 3D tracking) and some real ingenuity to extend social good - in this case helping visually impaired football players to 'see' the pitch - Video

Here's a delightful example of using technology to reinforce a brands core values - in National Geographic's case - quite literally inspiring people to engage the majesty of the planet around them (if only by urging a second look.) When was the last time you were so close to a Cheetah!? - Video

During their "Can Do" food drive, John Deere is donating one real can of food for every virtual can label that fans design and submit on Facebook -Facebook

Every year Razorfish compile their ‘Outlook Report’ (thank you) on the latest trends in media, technology, and creativity. The 2011 Version is now available – Report

Amway's Nutrilite brand is hosting an online video competition encouraging fans of AC Milan soccer to submit their best team chant for a chance to have their video aired live at the next match in Italy -Amway Newsroom

ASICS has provided some fantastic brand activation experiences in the past year (RFID Billboards, GoldRun Campaign, etc.) and the hits keep coming. This experiential bliss (by agency: Vitro) features a 60-foot video wall at NYC's Columbus Circle subway station that lets you experience the New York City Marathon -by racing against (ASICS sponsored athlete) Ryan Hall - Video

Brands like Arby's, RadioShack, and Walgreens are using Foursquare to help support goodwill causes through fans' check-ins -ClickZ

Starbucks Augmented Reality (AR) Cup Magic App - Starbucks' new AR app activates their red Christmas cups by showcasing special offers and gifting – Video

Here's a fun experiential piece from Andes Beer - a soundproof booth set up at nightclubs that allow users to select from a number of background noises prior to calling their significant other. This way they'll think you're in traffic or at a hospital - Video

Mountain Dew are using online video sites like YouToo and YouTube as a new branding tool to drive buzz around their products -MediaPost
- - - - -
NOTE:  FOR MORE ARTICLES AND POSTS FROM THE LAST WEEK PLEASE VISIT US ON TWITTER @GOODBUZZ.  IF YOU HAVE INFO, ARTICLES, CASE STUDIES, OR OTHER EXAMPLES OF (TTL) PARTICIPATORY MARKETING BLISS - PLEASE FEEL FREE TO EITHER POST VIA FACEBOOK OR SEND VIA E-MAIL AND WE’LL TAKE CARE OF IT FOR YOU. ;)  PLEASE IDENTIFY IF YOU FIND A DEAD LINK (AS THEY WERE ALL LIVE AT THE TIME OF THIS POSTING).


Saturday, 5 November 2011

The Increasing Value of Augmented Reality (AR)

In our modern marketing paradigm, it’s a given that a message must ‘disrupt’ and break through the noise.  Adding technological innovation is one way to do just this.  Enter Augmented Reality.  Augmented Reality (AR) is a term for a live direct or indirect view of a physical, real-world environment whose elements are augmented by computer-generated sensory input, such as sound or graphics. It is related to a more general concept called mediated reality, in which a view of reality is modified to enhance one’s current perception of reality.  A number of brands have successfully used AR technology for utility-based and innovative applications that amplify their customer’s experience.   Here are some of the best examples from 2010.  

Adidas turned Originals sneakers into a game control device by adding an AR code on the shoe’s tongue. When held in front of a webcam, the code provides access to a number of different interactive games on Adidas website which the players can navigate with their shoe.

Ben & Jerry’s iPhone app with the Moo Vision augmented reality feature generates images related to the flavor you’re scanning which you can click on to find out more info and share with your friends on social networks.

Toyota topped off its digital campaign for the 2011 Scion tC with an AR game on scion’s site. The user prints an AR marker that is used as a steering wheel to race with the new tC, (and potentially win a spot in the global top 100 high scoreboard.)

In November, Airwalk used an augmented reality app from GoldRun to launch invisible pop-up stores, which sold a limited edition of the Jim shoe in New York and LA. To access the invisible store, customers had to use the app to locate virtual Jim shoes at dedicated locations and take a photo of the shoe to gain a pass code to the Airwark e-commerce site. Airwalk reported that since then its e-commerce site has witnessed the most traffic in the company’s history.

Volvo and EuroRSCG 4D teamed up for the promotion of the Volvo S60 by organizing five secret parties in Berlin, London, Paris, Milan and Madrid. In order to get an invite one had to find one of the code cubes, hidden in “naughty” locations around the city. The project was in collaboration with hand picked lifestyle bloggers and blog readers were given clues to discover the hidden cubes by using the Layar Augmented Reality browser.

Toyota enabled car enthusiasts to create a virtual track, by printing off special markers to place around, and take a virtual Toyota Auris for a virtual test track. They also could record their test drives and share the clips on social networking sites, as well as the Auris micro site. Toyota offered a prize for the most innovative track with the winner receiving a super-deluxe home entertainment system to encourage a larger participation.

By printing off a special symbol BMW fans could drive their own BMW Z4 around their desk and colourful designs with its tires. The videos and images taken could then be shared on social networks.

Yet another virtual test drive, this time transforming the user into a rally driver, making it more like a race car game, rather than a regular test drive ride. The user can then share his lap time with friends on Facebook.

Nestlé Kit Kat Augmented Reality Gig
Agency Skive Digital of London created an Augmented Reality campaign for Kit Kat UK. Holding one of the special AR Kit Kat “4-Finger” bar packages in front of a webcam unlocked a one-off Scouting for Girls performance. The special packs also offered consumers the chance to win one of thousands of £100 Ticketmaster vouchers through Kit Kat Music Break.

Virtual mirrors: Created by IBM and EZFace.
The special kiosks were placed in stores in North and South America, Europe, and Asia, covering major cosmetics brands like L’Oreal, Maybelline, Covergirl and Revlon. The shopper can take a picture and virtually try on makeup, while the “mirror” takes into consideration such things as skin tone, facial features, and product colour. The mirror can make recommendations and allow the consumer to share a virtual makeover image with friends online.

Unilever created an interactive ice cream machine that asks consumers to share a smile on Facebook to get a free ice cream.

Neuvo, a collaborative company from Montreal has created a free “try it before you buy it” iPhone app, which connects to Neuvo’s website and on-line store.

Olympus created a viral product demo with which you can virtually explore the camera’s features and also allows you to take pictures and using the camera’s various filters. Afterwards you can share your pics and videos with friends online.

H&M used Goldrun’s app to enable shoppers in New York to try on virtually the clothes it features in its shop windows. The shoppers this way gained a discount code and share their looks with their Facebook friends.

As part of their back to school campaign, Seventeen and J.C. Penny launched a virtual dressing room through which teens could “try on” clothing using a webcam, and shop their items of preference through the J.C. Penney website.

Through its website Tissot lets users print and cut out a paper strip in order to try on virtual watches. Tissot showcased the application with an interactive Selfridges window display. This reportedly resulted in increasing in-store sales at Selfridges by 85%, while the YouTube views of the campaign have surpassed 70,000.

Swiss watchmaker Hublot launched an iPhone application that allows consumers to view the Hublot collection, design their own models and digitally trying them on.
Girard-Perregaux: Yet another watchmaker that created an iPhone app that allows users to “try on” watches.

The French jewelry house lets potential customers virtually try on products with use of their webcams by downloading an application from its website developed by Holition.

US real estate agency ZipRealty through its iPhone application HomeScan allows its potential customers to look through their phone and instantly discover which homes near them are for sale (or recently sold). Homescan provides info like the asking (or sold) price, photos and distance from where the user stands.

For the promotion of Iron Man 2 Paramount and Marvel invited Iron Man fans to take a look inside the Iron Man’s head. Through the movie’s website and a webcam, fans can try on Iron Man’s helmet take photos to download or share over Facebook and Twitter.

The Dutch government placed augmented reality billboards in Amsterdam and Rotterdam to raise awareness about violence against public service employees. The billboards augmented a live street view with a violent altercation, making onlookers realize the impact of their inactivity against violence.

In an effort to raise awareness around the plight of the Siberian tiger, WWF printed special t-shirts and distributed them online and to key stores in Moscow, with placed AR video mirrors that would instantly active the AR experience the moment a WWF t-shirt was detected. The idea was to simulate what a Siberian tiger experiences when it gets shot.

Fashion brand Forever21 installed an augmented reality billboard in Times Square this past June, in which a model dressed in Forever21 clothes seemed to interact with the crowd by taking photos of the passers by or selecting people, picking them up and throwing them into a Forever21 bag.

Museum of London’s iPhone app overlays specific locations around London with historical photographs mixing past with present. The app guides the user to these locations with the use of map or GPS.

Condé Nast Traveler spiced up its iPhone apps by adding an augmented reality feature, which allows the traveler to discover nearby attraction simply by scanning the area around with the iPhone camera.

Hotels.com created Virtual Vacay that enables users to take a virtual tour of ten US cities and find out information about local events and hotels in a fun way. The virtual tourists can even send personalized post cards from their virtual travels to their friends.

IBM’s Seer application helped its users navigate Wimbledon 2010. The users could find information about the closest cash machine’s location; the wait time for certain services and even sees live video from the matches, through their iPhone or Android camera.

Our favourite 2010 AR campaign?  H&M’s Augmented Reality Campaign (using GoldRun) because it combined several technologies at once; augmented reality, geo-location and mobile apps. The GoldRun app is designed to drive traffic to physical and online destinations, increase product sales and enhance brand engagement within a certain geographic location for a predetermined amount of time, in this case – 10 days in New York City. In 2011, we should see more brands combining AR and QR Codes into their Geo-location Marketing strategy and campaigns. 


More from GoldRun:

·      AIRWALK - http://bit.ly/oLs6B1
·      NIKE - http://bit.ly/KtaVXZ

The key to developing successful AR campaigns that provide customer engagement as well as translate to sales will be making sure that they support the local communities. Campaigns that combine these technologies in ways that take the online consumer offline and make the transition of that experience seamless will have nailed it. The best way to predict the future is to create it.  Need some help adding branded utility using Augmented Reality (AR) to your brand?  Goodbuzz can help.  Contact info@goodbuzz.ca to get started.