Tuesday, 5 June 2012

Unlocking the Real Potential of Social Video


Guaranteeing that adverts and creative campaigns translate to the social web is a growing consideration for brands that want to foster new levels of brand engagement. Online video has established itself as a staple for brands wanting to deliver impactful brand messages to a new audience at a fraction of the cost associated with traditional TV advertising. With the use of social video, brands can now reach the scale that was once achieved through TV whilst for the first time, tracking engagement through how people are responding to that video content in real time. 

Social video offers a new level of brand interaction by engaging with an audience in a social setting where users have high intention and a propensity to engage, share and interact with the content. Half of online video viewers say they discuss content with friends and family, whilst a quarter of this group shares content via email/social media, interacts with it and has conversations about it with fellow viewers. Yet social video is about far more than placing an ad on YouTube: with it comes a whole new set of considerations.  Some helpful optimization tips include:

1.    Include brand logos discreetly
People have an unconscious aversion to being persuaded, so resist big logos. Engaging with an audience in a social setting where users have high intention and a propensity to engage with a brand is not only less intrusive than other forms of video advertising but also leads to deeper engagement and brand advocacy, so you can afford to be less explicit with branding.

2.    The story matters more than the product
Videos are a dynamic format that allow for creative input and more elaborate messaging than banner or pre-roll advertising, so there are almost limitless options for originality and experimentation. But story telling must still come front and center - think more about the enjoyment a video offers to a viewer instead of how it serves the brand. Engagement is key.

3.    Build an emotional rollercoaster
Kony 2012 highlighted a fascinating change in the way consumers are prepared to engage with video. At 29:59 in length the Kony video proves consumers are increasingly prepared to watch longer-form content if it is well thought-out and well produced. This trend is also being replicated in the ad space, such as in Cartier's latest epic l'Odyssée de Cartier, which took over the whole of a prime-time Saturday night ITV ad slot earlier in March. Yet regardless of  length, people will lose interest if the emotion remains constant. The ad must briefly remove viewers' feelings of joy and surprise and then quickly restore them again to keep the viewer engaged.

4.    Hook people in within the first 5 seconds
Engagement is paramount. Time is of the essence when advertising through social so grabbing attention is the first and foremost priority. Make an emotional connection in the first 5 seconds with either the emotion of joy or surprise.  People get bored easily and long drawn-out stories can cause people to stop watching.

5.    Have multiple scenes
Having multiple scenes or a series of mini stories can prove much more effective than only having one or two. Each scene should have its own dose of emotion, not too much to overpower the viewer but enough to engage and enthuse. Just look at VW's The Force and Evian's Roller Babies for examples done well.

6.    Surprise and shock
People won't share something that is too shocking with their friends and have names associated with it. Sparking a reaction is the key to success, but finding the right balance is essential.

7.    Target people that are prone to sharing and have a voice
Social influencers are the best people to target when it comes to distribution and creating noise.  These people are well respected on the social web, have a high level of influence over the audience you are targeting and are ultimately more likely to share content and exert influence. The important thing for marketers is to be aware of the specific demographics they want to speak to and target the right influencers that can ensure your ad placement hits that desired audience.

[ * Original post by Rebecca Powell at Ebuzzing on Contagious ]











EMAIL US  | FOLLOW US ON TWITTER  | BECOME A FAN ON FACEBOOK   
 
NOTE:  FOR MORE ARTICLES AND POSTS FROM THE LAST WEEK PLEASE VISIT US ON TWITTER @GOODBUZZ.  IF YOU HAVE INFO, ARTICLES, CASE STUDIES, OR OTHER EXAMPLES OF (TTL) PARTICIPATORY MARKETING BLISS - PLEASE FEEL FREE TO EITHER POST VIA FACEBOOK OR SEND VIA E-MAIL AND WE’LL TAKE CARE OF IT FOR YOU. ;) PLEASE IDENTIFY IF YOU FIND A DEAD LINK (AS THEY WERE ALL LIVE AT THE TIME OF THIS POSTING)

Wednesday, 30 May 2012

VISA's 'Social-by-Design' Campaign


After 25 years as a sponsor of the Olympics, coming up with a first can be difficult.  But longtime advertiser Visa is going for that gold in these games with its first "social-by-design" marketing campaign. It's a fitting strategy, given the London games have already been dubbed by many as the first social-media Olympics.

Many brainstorming sessions and briefings later, the central idea of "Cheer" emerged. As in everyone cheers for Olympic athletes. This summer many fans will likely be cheering through social-media channels, the thinking went, so why not organize the cheering and own it? But, as Mr. Burke conceded, initially "it was a very young idea."

The challenge Visa faced was that the emerging platform needed to be about more than just cheering for a favorite athlete. Visa needed to give people a reason and an incentive to cheer. So it turned to its own Olympic focus group, the 60 Olympic athletes who make up Team Visa, including such notables as swimmer Michael Phelps, runner Lopez Lomong and tennis player Li Na. The athletes told Visa that cheers, in fact, do make a difference.

Kerri Walsh, a 2004 and 2008 gold medalist in beach volleyball, told Visa marketing executives that when she's having a particularly tough training day, she turns to her social network for "inspiration and energy."

And so the cheer platform -- with the call to action that fans can make a difference -- was born. "It's the simple filter that all the work had to pass through," Mr. Burke said. Indeed the theme cuts across all media in the campaign, which will be Visa's largest Olympic effort to date, running in 70 countries.

The first TV ad narrated by actor Morgan Freeman, made its debut earlier this month. Called "The Difference," it features triumphant moments in Olympic history -- from Russian pole vaulter Yelena Isinbayeva's record-breaking jump to gymnast Nadia Comaneci's perfect 10. It ends with video of Mr. Phelps' 100-meter butterfly win for his seventh gold medal in Beijing. As Mr. Phelps touches the wall just fingertips ahead of his competitor, Mr. Freeman intones: "When we come together to cheer, as one [Mr. Freeman chuckles], we know what happens. ... Join our global cheer."

The Olympic campaign flies under Visa's "Go World" Olympic theme, maintaining the same visual style with sepia and gold tones, as well as retaining Mr. Freeman as narrator. "Go World," launched just before the Beijing Olympics in 2008, has performed well, resulting in double-digit growth in consumer perception and return on investment when compared with non-Olympic campaigns, Mr. Burke said.

As part of the online cheer effort, fans have been asked to upload a text, photo or video cheer they've created for the athletes. Visa's Facebook page will serve as the global hub of the collection of consumer-submitted cheers and athletes' responses, as well as behind-the-scenes videos of the athletes' stories and training. Fans can also submit "one-click cheers" online or via mobile on social media including YouTube or through partner sites such as Yahoo and Sports Illustrated. Over the next several months, Team Visa athletes will also reach out to their social networks as de facto Visa cheer ambassadors with stories of how encouragement from fans helps them.

The online cheers, submitted by fans during a promotion that runs through June 15, will be used for at least one, and possibly several, congratulatory ads to be run during the Olympics in Late July and August, Mr. Burke said.

Visa's "social at its core" approach is prudent, given social media is expected to play a much bigger part in the London games than it did four years ago. Although Facebook and Twitter were used at the Beijing games, with just 100 million and 6 million users, respectively, they were not as mainstream as today. Today, Facebook counts some 900 million users, while there are more than 100 million users on Twitter. The two social-media services have also been officially sanctioned and integrated for the first time by the IOC at the online Olympic Athletes' Hub where fans can "like" or "follow" a myriad of global athletes.

Visa isn't the first to tout the continuing shift to an engagement strategy that emphasizes digital and social media, rather than traditional media outlets.

"Fewer and fewer advertisers will start their strategic marketing planning with a television advertisement in mind," PepsiCo's global head of digital, Shiv Singh, recently wrote in the Harvard Business Review.

This year's Super Bowl also put that strategy on display. Coca-Cola's polar bears spanned TV, online and social media, while Audi let social-media fans "unlock" its TV ad by completing a puzzle on Facebook days before the big game. 

"It's not necessarily easy to pull this off unless you're a gigantic brand and you're building around something big like the Olympics," said Marty Weintraub, CEO of integrated social agency AimClear.

"For years we've seen consumer brands testing to consumers on places like Facebook and LinkedIn," Mr. Weintraub added. "The concept of crowdsourcing is not new. YouTube is littered with half-ass commercials and promotions created by consumers where the commercial was going to be an ad at the center of a campaign."

While building out the campaign from a social strategy is a first for Visa, it's not an experiment but a sign of things to come. Mr. Burke said, "Will every campaign be social by design? There's a very good chance of that. But definitely every program will incorporate a social strategy and that's always a question we'll ask." 

Visa will measure the success of the campaign using several traditional gauges like business metrics such as transactions, card activations and usage; brand-equity measures such as awareness and perception; as well as the satisfaction of clients such as its merchants and banks. Social engagement is the fourth measure, and particularly important in this campaign. Visa will measure likes, video views, uploads of cheers and shares to gauge success.

"It started with: How can we facilitate a global conversation and engage with consumers around the world in what is truly one of the most celebrated events?" Mr. Burke said. "We use what we call an "audience-first approach' to our planning and developing a plan that is social by design is a new direction for us. We certainly have a global social-media plan, but what the Olympics allows us to do is to have a global conversation and bring the world together to cheer as one, whereas often our initiatives are more local or specific to a geography."

[Reprinted from Creativity Online article.]








 
EMAIL US  | FOLLOW US ON TWITTER  | BECOME A FAN ON FACEBOOK   
 
NOTE:  FOR MORE ARTICLES AND POSTS FROM THE LAST WEEK PLEASE VISIT US ON TWITTER @GOODBUZZ.  IF YOU HAVE INFO, ARTICLES, CASE STUDIES, OR OTHER EXAMPLES OF (TTL) PARTICIPATORY MARKETING BLISS - PLEASE FEEL FREE TO EITHER POST VIA FACEBOOK OR SEND VIA E-MAIL AND WE’LL TAKE CARE OF IT FOR YOU. ;) PLEASE IDENTIFY IF YOU FIND A DEAD LINK (AS THEY WERE ALL LIVE AT THE TIME OF THIS POSTING)

Monday, 28 May 2012

SOCIAL MEDIA CASE STUDIES [GB_V77.0]


Peugeot is finding success in growing their social media fanbase by connecting their new Pinterest activity to their already-established Facebook and Twitter accounts -  Brandflakes for Breakfast

Dunkin' Donuts is rewarding their most loyal fans by alerting them of a new product launch on Twitter with the chance to win samples and other prizes -  MediaPost

The New York Giants are rewarding that loyalty in impressive fashion — with an augmented reality app that lets fans virtually try on and snap photos with the team’s Super Bowl rings and trophy using GoldRunArticle

Apparently Russians aren't too adept at parking cars - so online Russian newspaper “The Village” developed a clever app designed to highlight the douchery in real-time. Intended to publicly shame drivers, the app allows users to take a photo of the car whereby image recognition technology identifies the owner via their license plates and shames them in real-time using ad banners and media placements on popular websites in Russia – Video

Red Bull's “Beat Suite Tweets” project is turning fans' tweets into mini soundclips that can be shared in social media. Earlier in the month the unique sounds were performed in a live concert in Melbourne, Australia -  Popsop

To support Nissan's LEAF (electric car) launch - this ambient installation urges viewers to wonder what life would be like without Gas? To do this they re-purposed nearly 40 unique, interactive gas-pumps ranging from a mini-putt to a piano – Video

Coca-Cola (Columbia) recently set out to promote their new online radio station 'Coke FM' using a popular local band they suspended over 50m above the stage. To get the band down to ground level, the crowd had to download songs from the band’s latest album on the Coke FM mobile site. Downloading the songs lowered the band to the stage. The results? Over 50,000 downloads in just one hour – Video
NASCAR is working with Twitter to turn the #Nascar hashtag into a virtual pit stop of current racing photos and tweets for fans to share - Adweek

With social media, you can tag your friends in pictures, and you can 'check in' to whatever spot you're visiting. And now, you can name check your clothes too, with new app TagBrand. The app, which originated Russia and is launching in English this week, lets users upload photos of their outfit, then add a visual tag of what brand each item is. These are known as 'brand-ins' (as opposed to 'check-ins'.) People can then comment or vote on the items their friends are wearing, and the site is also e-commerce enabled, with links to the retailer to buy the brand featured – Website

Chuck E. Cheese's is broadening their social media presence online to connect with their target parent audience -  Information Week

Golfers can improve, track and share their golf games with NG360 - a new app developed for Nike (by Blast Radius) that is designed to take Golf into the digital era. As well as a 'my game' feature which lets golfers track their statistics and motivates them by awarding trophies when they beat their personal bests, the app lets them upload and compare video of their golf swing with friends and Nike Golf athletes; get personal coaching from PGA Teaching Professional instructors and get into shape with a training system specifically tailored to golf. There are also product recommendations and links to all the latest golfing gear – Website

Beam share how they are adopting digital marketing and video content to connect with their social networking consumers in the spirits industry -  eMarketer

The Chicago Cubs and other MLB teams are hosting social media nights at the ballpark to connect with and reward their loyal Facebook and Twitter fans -  The NY Times

Johnson and Johnson released a Band-Aid Magic Vision Augmented Reality (AR) App (by JWT New York) designed to distract kids from their cuts and grazes by letting them interact with Kermit, Miss Piggy and Gonzo. As the demo says, good luck getting your iPhone back – Article

KLM's online seatmate-picking system has officially launched under the moniker 'Be My Guest'. The website lets you view the Facebook and LinkedIn profiles of your fellow passengers (and choose your seat accordingly.) Now you don't have to bribe the ticket agent to sit next to that the hot blonde – Website

Bar Aurora (and Ogilvy Brazil) return with another stunt to remind people they've had too much to drink - this time using the Karaoke machine. Performers at the bar sing into a special microphone hooked up to a breathalyzer - so the audience can not only hear their voices, but also how much the singers have had to drink. Previous exploits from the partnership include an effort involving a $73,000 bar tab and a drunk valet who tries to make off with customers' wheels – Video

Analog Devices is using their social media properties to promote their giveaway that's generating excitement and leads -  YouTube

Remember that craze for dancing babies a few years ago? Huggies latest app (by Ogilvy Chicago and Luxurious Animals) is letting you can create your very own. To promote its new line of Hawaiian-themed diapers, the brand has launched a Facebook app called 'Hula Baby'. Users upload photos of their baby, choose a diaper and create a shareable video - App

Volkswagen's most recent effort (by Ogilvy Beijing and Ogilvy Hong Kong,) attempts to educate the general public about how little energy is required for a VW Golf EV to run.  The promotion uses augmented reality to compare the electricity required by the VW car to that needed by everyday household appliances - Video

Microsoft has launched their new social network called So.cl for students to use as a research tool and to share information on a variety of topics -  CNET







NOTE:  FOR MORE ARTICLES AND POSTS FROM THE LAST WEEK PLEASE VISIT US ON TWITTER @GOODBUZZ.  IF YOU HAVE INFO, ARTICLES, CASE STUDIES, OR OTHER EXAMPLES OF (TTL) PARTICIPATORY MARKETING BLISS - PLEASE FEEL FREE TO EITHER POST VIA FACEBOOK OR SEND VIA E-MAIL AND WE’LL TAKE CARE OF IT FOR YOU. ;) PLEASE IDENTIFY IF YOU FIND A DEAD LINK (AS THEY WERE ALL LIVE AT THE TIME OF THIS POSTING)
 

Wednesday, 16 May 2012

SOCIAL MEDIA CASE STUDIES [GB_V76.0]


American Express' outline how they are marketing to fans using Facebook, Foursquare, and Twitter -  Ad Age

CBS has launched a social TV platform that will aggregate content from Twitter and Facebook and allow fans to connect with actors and each other -  The Next Web

Victoria's Secret is using the DJ-focused music site Thefuture.fm to share their models' favorite tunes and exclusive remixes on Facebook and Twitter -  Brandchannel

In their latest Twitter campaign, Playboy rewarded users for retweeting their posts with brand messages of girls revealing more and more skin -  Simply Zesty

Kit Kat's new application is attempting to relieve their fans' stress of maintaining their personal social media presence by automatically updating their statuses on Facebook, Twitter, and LinkedIn -  Canada.com

Univision talks about how they're engaging fans on Facebook with their new social video network -  Lost Remote

Viceroy Hotel Group has launched a Pinterest page that features three boards highlighting their interior design, wedding ceromonies, and cuisine -- all aimed at bringing customers closer to the lifestyle and inspiration the brand has to offer -  Hotel Interactive

Klondike is inviting users to their new Flavor Chamber app to see what their ice cream treats are made of by virtually destroying them and sharing the results with friends on Facebook -  Creativity Online

Nutella's new case study shows that their Facebook ad campaign outperformed their TV ad campaign in terms of positive ROI and total reach -  Scribd

Zales and 1-800-Flowers.com share their marketing strategies on Facebook during one of the highest-grossing holidays of the year -- Mother's Day -  Adweek

The NHL's new social TV application gives hardcore fans a new layer of engagement and more casual fans a chance to get more involved in the game -  Lost Remote

Discovery Communications' Director of Digital Communications and Social Media, Amber Harris, shares how truly getting to know your audience on Facebook leads to better engagement, sharing, and reach -  PR News

ESPN is working with Twitter to create branded campaigns around televised sporting events. Their first program for the NBA finals called "GameFace" encourages fans to tweet their best game face photo for a chance to win on-air coverage -  B&C

The Men's Wearhouse is encouraging fans to upload photos and videos of their own personal style on Facebook for a chance for their wardrobe to be included in their weekly roundup fashion video -  DMNews

Snack Factory's Pretzel Crisps brand is releasing new branded video content on their YouTube page to introduce their new mascot -  MediaPost

T-Mobile has created a contest called "Tweet Races" that challenges their followers to tweet as much as possible with a #4GTweets hashtag -  TmoNews

For their 30th birthday, The Weather Channel has redesigned their website to include a variety of personalized social media components -  TechCrunch

Beauty brands Procter & Gamble, Estee Lauder Companies, Lush, and Lancome are bringing back discontinued products based on fans' feedback on social media -  The NY Times

Chico's FAS is launching a goodwill campaign that will make donations and send "Get Well" cards to ill children via their new Facebook application -  ClickZ

McDonald's Germany introduced the first crowdsourced burger to sell as a result of over five million votes in their "Mein Burger" campaign -  PSFK

 
 
 
 
 
 
 
 
 
 
 
NOTE:  FOR MORE ARTICLES AND POSTS FROM THE LAST WEEK PLEASE VISIT US ON TWITTER @GOODBUZZ.  IF YOU HAVE INFO, ARTICLES, CASE STUDIES, OR OTHER EXAMPLES OF (TTL) PARTICIPATORY MARKETING BLISS - PLEASE FEEL FREE TO EITHER POST VIA FACEBOOK OR SEND VIA E-MAIL AND WE’LL TAKE CARE OF IT FOR YOU. ;) PLEASE IDENTIFY IF YOU FIND A DEAD LINK (AS THEY WERE ALL LIVE AT THE TIME OF THIS POSTING)
 

 

Wednesday, 2 May 2012

SOCIAL TV AND THE SECOND-SCREEN EXPERIENCE


If approximately 86% ofpeople (who use mobile Internet) use their phones or secondary devices whilewatching TV - it stems to reason that brands would capitalize upon this trend.  As recently published by the Sun, “Social media is to TV networks what fantasy football is to the NFL.”

To this end, whether simple user feedback, real time voting, location based content, third-party promotions or sponsorship – supporting TV using social media is all about providing a dynamic, relevant, participatory second-screen experience.

Pepsi’s co-viewing (aka social TV) platform ‘Pulse’, for example, is designed to get the most out of their "X-factor" sponsorship by extending viewers a way to interact with each other and the show – Overview  - A corresponding Pepsi 'Sound Off' platform (modeled after Twitter) is a place for fans to connect during shows and incorporates a gaming mechanism.

Heineken's StarPlayer is another example is a dynamic, participatory second-screen experience that lets fans watch UEFA Champions League (UCL) matches on TV while they play the game in real-time. When a key event occurs, the app triggers in real-time a 'Match Moment' and gamers are asked to choose from outcome options (for example, “will that goal go in?”)

Each week during “The Glee Project”, viewers can participate in missions to earn custom badges and points for a more personalized experience. The points unlock sneak peeks and live chats with contenders, among other rewards. Points also could win users face-to-face meetings with contestants. On the platform, Glee Project  fans can use Twitter hashtags to vote for their favorite contenders during “Last Chance Performances.” Their votes will be displayed on TV in real time with the top vote-getter winning a featured spot on Oxygen Connect.


When USA’s hit show 'Suits' returns to the airwaves on June 14, fans will already be part of the storyline, thanks to a new interactive social TV campaign that the network is rolling out.  Known as “Suits Recruits,” the interactive and social media-laden experience allows fans to join the team at Pearson Hardman and help Harvey and Mike work on an on-going case.  This isn’t the first time USA has dipped into the social TV/transmedia waters. Last year, the network launched of a first-of-its kind interactive experience for Psych dubbed #HashTagKiller


However, a show's online engagement doesn't always translate into big viewing audiences.  Adding gamification elements to extend and reward engagement with exclusive badges (while establishing a tribal hierarchy) only fuels this second-screen experience further.   All this while prompting viewers to watch the TV show when it airs. As a viewer, you may not care. But for broadcasters, the power of push matters a lot.  

Most importantly, all of these examples allow networks to further fuel the fans’ desire to root for and connect with their favourite content, which is what drives passion and loyalty. It’s really about fishing where the fish are and using the right bait.  To this end, there's an entire wave of start-ups, technologies and platforms that open up new possibilities for brands and media connect with fans and to build engagement around their content.  Click here for more examples of Integration of Social Media with Live Television.


BEYOND SOCIAL TV
All too often, even the best examples of social media in entertainment are simply finding new ways to connect with those to whom they’re already connected.  So, how do you expand the reach of a network, program or personality beyond the reach of the existing audience?  It starts by seeing the future of television as much more than social.  Social media merely connects the individual nodes that make up the human network.  Social however, is not a means to an end.   As such, the same is true about the working theories driving Social TV. Understanding the role social plays in how viewers connect with programs and other people is essential to defining the future of television.


To start, the future of television is more than integrating Tweets or #hashtags into the programming to start a “global conversation”.  This is a time when bringing to life what’s possible takes imagination, design, scripting, and innovation. We need to raise the bar. The future of TV won’t be driven by a social media strategy. Instead, the future of TV will be driven by innovation and a vision for more meaningful entertainment and engagement.  This innovation will in turn inspire new programming, revenue opportunities and ultimately social media strategies. 


The program is the event
It’s the epicenter of engagement. The future of TV starts with defining how the event is alluring, captivating, and most importantly shareable.  It is in the context of each device and the context of the event that brings viewers together. The nature of the event also defines are engagement is triggered. We can’t assume that content and channels are agnostic. What we can assume is that audiences are already more fractured and distributed. Each channel (broadcast, online, and social) and each device serves a purpose. But no purpose will ever compensate for content or events that are not participatory.

If you think about it, some of the biggest events, such as the Super Bowl and the GRAMMYs, are only earning greater concentrations of live audiences. This is in part due to the content of the event, but it’s also driven by the conversations that make the event communal, a real-time exchange. Whether it’s driven by a fear of missing out (FOMO) or a desire to share in the experience, broadcast events are conduits to live participation and as such, can be designed to spark online engagement.

It’s about effectively engaging a connected class of consumers who live the digital lifestyle. And, they are not only connected, they’re incredibly discerning. Connected consumers don’t just expect online, on-demand streaming optimized for each device, they expect to engage in each screen differently and in a dynamic way. This is where you come in. The experience requires definition. The experience requires architecture. And, the supporting experiential infrastructure must be adaptive. It’s part programming, part mobile and social media, and part engagement. It’s also episodic and continual.

Today, we’re seeing experimentation across the screens with strategies that invite audience participation. Some live shows now run social media tickers during programs. Other live events feature tweets and also live statistics based on social media analytics. Some programs are integrating community participation into content. Others are using social media to tell supporting stories between seasons or airing special webisodes to keep interest and anticipation high between on air programs. Apps are also emerging to open new windows between programs and mobile audiences.

So what? What we need to do for any of these initiatives to work is to align them with a higher purpose and a vision for what the new relationship looks like between viewer and the program, the viewer and the program’s elements, storyline and characters/roles, between the viewer and the screen, and between viewers and other viewers.

You must first answer questions.  What is the objective and the purpose of your social TV initiative? What kind of relationship are you striving for and how will you enliven it through each channel in a way that’s not only engaging, but also relevant? What would the “Tweet heard around the world” look like and what is the social spark that would trigger activity? What does the experience look like on a mobile phone, tablet, PC, and a TV? Meaning, what does the second and third screen experience look like? Design it and also design it back into the first screen programming. Programming is just the beginning. Advertising also has a new opportunity to engage in a more meaningful way.

Rather than simply buying seconds and using spots to promote social media campaigns, visits to Facebook pages or rallies to Tweet a branded hashtag (brandtag), think about it as a way to tell a story that can live beyond the spot or beyond the campaign. Old Spice learned that its commercials were too successful to treat as traditional campaigns that would start and stop. Viewers don’t “turn off” so why wouldn’t a great story continue to live on across distributed platforms where consumers are more than willing to engage? Now, Old Spice hosts an ongoing experience where its campaign has become a transmedia experience that perseveres across online, broadcast and social channels. The story, the product, the series keeps viewers engaged. The series also strives to make consumers part of the story where custom videos are created based on input and participation.

Product placement is also open for reinvention. By making products or brands part of the story, advertisers have new opportunities for contextualized storytelling across multiple platforms and the ability to host new interactions, build communities or drive desired outcomes. Everything of course is based on the story advertisers wish to tell and the experience they wish to delivery. The point is that advertising doesn’t just have to end nor does it have to be limited to a finite engagement in new networks and platforms. Storytelling and consumer engagement are infinite if they’re compelling, delightful and shareable. But then again, it takes a different vision supported by an irresistible purpose or intention.

Through experimentation, we are seeing what’s possible. However, networks, advertisers, and producers, must think beyond technology and rethink experiences. By not focusing on the experience or defining the nature of relationships, we fall to mediumalism a condition where we place inordinate weight on the technology of any medium rather than amplifying platform strengths to deliver desired experiences, activity, and outcomes.

The future of Social TV is not yet written nor has it been broadcast. It takes vision. It takes creativity and imagination. It takes innovation. Most importantly, it takes the architecture of experiences to engage, enchant and activate viewers across multiple screens. A hashtag is not a second or third screen experience. Right now, viewers are taking to multiple screens without any cues or direction. What it is you want them to do or say explicit design for each screen. Doing so will inspire more informed and creative ideas through the entire broadcast ecosystem, including the original programming on the main screen.
 
Have other great examples of Social Media enhancing the TV viewing experience?  Please share on Goodbuzz or simply email to us.  Need some help prototyping a dynamic, relevant, participatory second-screen experience?  We’re here to help.










NOTE:  FOR MORE ARTICLES AND POSTS FROM THE LAST WEEK PLEASE VISIT US ON TWITTER @GOODBUZZ.  IF YOU HAVE INFO, ARTICLES, CASE STUDIES, OR OTHER EXAMPLES OF (TTL) PARTICIPATORY MARKETING BLISS - PLEASE FEEL FREE TO EITHER POST VIA FACEBOOK OR SEND VIA E-MAIL AND WE’LL TAKE CARE OF IT FOR YOU. ;) PLEASE IDENTIFY IF YOU FIND A DEAD LINK (AS THEY WERE ALL LIVE AT THE TIME OF THIS POSTING)