Thursday, 5 May 2011

♔ SOCIAL MEDIA CASE STUDIES [GB_V38.0]


To celebrate May as National Bike Month, Colle + McVoy is encouraging folks to put Facebook to rest, at least for a little bit, with the Out Biking app, which hijacks users' profile pics and photos and replaces them with the Out Biking icon – App 

Imagine a Gym Membership That Charges You for Not Exercising!?  This is the idea behind Gym-Pact, a model aimed at incentivizing members to attend the gym multiple times a week – Website 

Orange's #myroyalplate Twitter Campaign - This fun little campaign takes advantage of the hype surrounding the pending Royal Wedding. The campaign invites users to Tweet a special un-royal moment that they would like to remember to the hash tag #MyRoyalPlate – More 

AT&T's Augmented Reality (AR) Facebook App - lets users experience the latest smartphone features with a layer of seamlessly integrated social content, like friend’s photos and status updates as part of the Augmented Reality experience – More 

Heineken 'Star Player' App - Heineken StarPlayer is a 'dual screen' soccer app that lets fans watch UEFA Champions League (UCL) matches on TV while they play the game in real-time. When a key event occurs, the app triggers in real-time a 'Match Moment' and gamers are asked to choose from outcome options (for example, will that goal go in?). More 

Save As WWF? The World Wildlife Fund has taken paper conservation to a new level with its free WWF software. The software allows you to save a document without printing capabilities, promoting responsible paper use by avoiding the unnecessary printing of digital documents. The idea is compelling – a brilliant example of how a simple call to action can translate a cause into a movement – Website 

PepsiCo's 'Social Vending Machine' - lets users send free soda to their friends. Consumers can personalize the message with a short video recorded by the machine. There’s also an option to send a free beverage to a stranger – More 

Lexus CT Hybrid's 3D Projection Mapping - Using state-of-the-art projection, lighting, shadows and 3D animation, the imagery popped from the walls and windows of the hotel to animate the landmark—all without the need for 3D glasses – Video 


Hyundai Projection Mapping – Video 

Getting Creative with Data - Leo Burnett released a study this week about agencies becoming more creative with data, a call to arms for strategists to play close attention to “behavioral archetypes” -  Report 

VW Projection Mapping – Video 

Uniqlooks by Uniqlo  - The popularity of street fashion blogs has inspired the Japanese H&M rival Uniqlo to start an international online community called “Uniqlooks”. Users can submit their own photos with Uniqlo-inspired looks, link directly to items in the store, and compete to be crowned the Look of the Week - Website 

Intelligent Billboards Starting to Learn Who You Are - Immersive Labs in New York City has created billboards and in-store displays that use facial-recognition software to determine the age and gender of the people looking at them and can change the ad that's displayed based on locational and environmental information – More 

VoyURL  - Fast Company Design profiled a new startup site, VoyURL, that can’t help but provoke a gut reaction. In its current beta version, the site let’s you spy on your friends’ web activity and present it in a clickstream, a kind of web history visualization - Website 

Hitting The App Wall – with well over 350,000 apps – how much is enough? – Report 

Task Rabbit  -The existence of Task Rabbit serves as proof that there is no end to unique web services. The site allows you to let "runners" bid on your day-to-day tasks (i.e. dog walking), and organizes the meet up, drop off and payment to make sure your task is dealt with in a secure, timely way - Website 

South Africa’s Mobile Banking impressed us this week with the Mahala Free Banking Platform—a system that allows customers to make ATM withdrawals with their mobile phones - More 

Posterous Events - Posterous has always been a player in the user-friendly blogger realm and their new feature might be enough to separate them from the pack. Posterous’s events feature is a neat and easy way to make an event come to life. Geo-locate your event and invite your buddies – More 

Votizen's Social Lobbying Platform - the world’s first “social lobbying platform”, Votizen tracks down your voting history and keeps track of all your polling activity – More 

Xerox “Business of Your Brain” desktop app analyzes your Microsoft Outlook to provide a snapshot of the things standing between you and your mind's ability to focus on real business - More 

Closing the Mobile Loops with Whereads - eBay is upgrading its Paypal service with the acquisition of a geo-location ad service called Where this week. Whereads, which already run on over 350 apps, have the unique ability to geo-target consumers. By adding Where to Paypal, ebay aims to “close the mobile loop” by allowing people to access deals and products using their phones on location- More 

Tweetland’s Twitter Game - We’ve seen some pretty innovative games lately—and we hope Tweetland can come out with proper funding. Tweetland aims to break down the fourth wall of twitter and gaming interaction by adjusting game play according to tweets in real time – Website 

Ben & Jerry's has launched an inventive promotion called Fair Tweets, which invites users to donate their unused Twitter space to their cause. Created out of Amalgamated, Fair Tweets invites visitors to compose their tweets on a dedicated site or via a browser plug-in, which will transform all the unused character space into a message promoting World Fair Trade Day – Website 

With the help of five friends, and in three easy steps, you could be entered in Expedia‘s FriendTrips contest; 224,567 fans have helped the cheap airfare service’s social networking page land in the top spot - More 

Thor hits theaters this Friday, and the anticipation is growing on Facebook; 127,638 social networkers “liked” the film’s Facebook home for clips and other updates – More. 

Home Elephant: The New Neighborhood Watch - Home Elephant is a new micro-social network that lets you stay in touch with your immediate circle of neighbors straight from the app. Similar to Path, it lets you post pictures and updates to a finite loop of people in your hood. Practical localization is key here—but the quick crossover from the digital to the physical realm makes this app’s functionally really interesting – More 

Hyundai's clever use of RFID and Facebook aggregated over 10,000 Facebook “Likes” at one event – Video 
           
Levi’s Mission for grassroots relevancy - Levi's workshops were originally designed to localize the brand and eventually change people’s perception, both within the organization and externally – Overview 

Visa Invests in Square - technology that gives mobility to payment options as well. Square is a tiny peripheral that attaches to the iPhone and receives credit card payments with a swipe. The receipt is sent to the customer via e-mail, and all the transaction information is saved for the vendor to analyze. You can get a Square for free but its user-friendliness comes with a hitch: Square takes almost 3% of every purchase - More 

Frito-Lay's Guinness World Record Attempt for Facebook Fans.  Bribery? Sure. But the Page added more than 1.5 million Likes in 24 hours, then gave away 24,000 bags of Frito-Lay chips – More 

"The New Mobile Shopper" - OgilvyOne and OgilvyAction's research Shoppers are becoming increasingly sophisticated in their use of mobile phones to inform retail buying decisions and facilitate purchases – Video 

Mobile Patterns.com—an interactive library of screen caps from some of today’s most popular apps lets you side scroll through activity feeds, check-in screens, lists and user profiles—the differences are subtle. It’s a valuable presentation of user experience, and a good template for future projects - More 

Marketing Sherpa’s Report ranks Social Media tactics by effectiveness, difficultly and usage. You’ll notice a clear and positive correlation between a tactics’ level of difficulty and its level of effectiveness – Report 

UX designer, and founder of Foodspotting.com Alexa Andrzejewski shares her experience with a UX-driven startup in this smart and easily digestible slideshare – Presentation 

They're nondogmatic and willing to scrap conventional ideas.  They are the World’s 50 Most Innovative Companies Report 

Is Payment is a Form of Communication? According to Twitter co-founder Jack Dorsey it is. His solution? Create a simpler way for merchants to aggregate data from their most basic daily purchases using Google Analytics-like systems – More 

How Demand Media Works: Infographic 

‘Meaning’ is the New ‘Money’ - the modern business landscape is changing. Gone are the days when you can use salary as your employee's only incentive—the new money is in fostering ideas and creating platforms on which they can proliferate – Article 

An Equation for Reverberating Success: The branding mathematicians behind the equation maintain that the “amplification” of a product leads to success, only after the “verb” (what you do) and the “reverb” (release and impact) take place – More 

Visualization: How did Twitter see the Royal wedding? Visualization 

For more articles and posts from the last week please visit both @goodbuzz and@disruptbureau.  If you have info, articles, case studies or other examples of participatory marketing bliss - please feel free to either post via Facebook or send via e-mail and we’ll take care of it for you.


Tuesday, 3 May 2011

Frito-Lay's Guinness World Record Attempt for Facebook Fans

Today’s savvy brand campaigns use a variety of methods to engage constituents and grow their Facebook Pages. Some resort to bribery, some subterfuge, some through shear hard work. PepsiCo’s Frito-Lay brand, for example, decided to combine a world record attempt with free food giveaways. Snickers made a play on the popular ‘Like’ button and American Express Canada asked fans to ‘dream big’ about travel.

Frito-Lay
The Goals: Page Growth, Engagement, Network Exposure, Brand Loyalty, and Product Purchase

Core Mechanic: Frito-Lay announced on Facebook its intention to vie for the “Most Fans on Facebook in 24 Hours” title in the book of Guinness World Records.

Method: Frio-Lay promoted then implemented a Guinness World Record attempt to gain the most Facebook fans in 24 hours on April 11. After adding 1,571,161 new Likes during that 24-hour period, and thus gaining the world record, the company wanted to thank its fans. Therefore, the company gave away 24,000 bags of chips (retail value $3.99 USD) starting on April 29 to fans who either already Liked the Page, or new fans who wanted to do so, and who also registered on a tab on the Page.  This allowed the company to again capitalize on its Guinness record, gaining new fans and also appearing in the streams of 24,000 of its fans.

Impact: The Page added more than 1.5 million Likes in 24 hours, then gave away 24,000 bags of Frito-Lay chips. To think of it another way, Frito-Lay appeared in the news feeds of 1.5 million people in a 24-hour period.

FINAL TAKEAWAY:  Bribery works.  Hell, I’ll “Like’ your FB page for a free $3 (Retail) bag of chips (even though they cost you 17 cents and the bag is more expensive then the product).

American Express Canada’s ‘Dream Travel’ Contest

Goal: Page Growth, Engagement, Network Exposure, Product Purchase

Core Mechanic: sweepstakes app that asks users to submit photos of their travels in order to qualify to win a travel prize.

Method: The sweepstakes is Like-gated, and users who want to participate must enter their information on the app, then submit a photo and description talking about their favorite travel moment, finally, they describe their dream travel experience.
Users then get their networks to vote and share the image, and getting the most votes helps users to be eligible to win. Every time you vote, a story pops-up to be published to the stream, comment on the photos, and users can share photos to Twitter or the Facebook stream.  The prize is $10,000 towards a user’s “travel dream.”

Impact: Thus far the Votigo-powered sweepstakes has garnered about 500 entries, and the Page is up to 28,300 ‘Likes’. Yet, considering the contest has been going since April 6 and is wrapping up this week, you’d expect for there to be more entries, considering the number of fans of the Page.

FINAL TAKEAWAY:  The (Forrester) Technographic profile for the American Express target audience identifies they’re not content creators - they are joiners and followers. Therefore asking users to upload photo content here is a miss - and is reflected by the low level of engagement (especially with a high fan base).  The miss here is not the idea, rather the execution.

Wednesday, 27 April 2011

♔ SOCIAL MEDIA CASE STUDIES [GB_V37.0]


Brands like Levi's, Amazon, and Diesel are relying on the "F-Factor" and focusing on their fans' social experience of making a purchase or using a product. - ConversationAgent 

The Washington Post is launching Trove -- a personalized, social news site that aggregates news according to subjects of interest, important daily headlines, and Facebook likes and dislikes from more than 10,000 sources. - TechCrunch 

According to Visibli's study, Audi and American Airlines top the list of most engaging Facebook pages. For every 100,000 fans, Audi is averaging 228 likes per post, while American Airlines averages 128. - ClickZ

Fast Society App - Whether a group conference call or sending a text message to everyone at once. Reach everyone at once by simply texting a single number - or shout out to all with a recorded voice message. This could be a nice campaign add-on -  App

The New York Times' R&D Group's 'Project Cascade' - The tool visualizes "how information propagates through the social media space." With it, users can see the lifecycle of a news sharing conversation, the connection between readers and publishers, and the most influential sharers and contributors to a conversation -Video 

Renault connects Facebook using RFID - Renault placed specially made Facebook pillars in front of the Renault cars. By holding their event pass in front of these pillars, a connection was made to the users profile and the car was "shared" on their FB wall- Video 

Intel's Social Media Strategist, Ekaterina Walter, shares seven strategies they used to handle an attack on Facebook. - SmartBlog on Social Media 

Molson Coors Canada brought their Silver Bullet Express icon to life with a three-month campaign that followed the train and its activities on YouTube and Facebook. - Marketing Magazine 

NIKE FOOTBALL’S ‘Zuperfly’ campaign site (http://bit.ly/i3tajf) and social integration (by Naked Communications, Sweden) is a fantastic mix of creativity, interactivity and technology. Also well integrated socially via Facebook

Procter & Gamble's Pepto Bismol brand is celebrating Cinco de Mayo with a YouTube app that lets users customize their own smashing piñata video and share it on Facebook and Twitter. - YouTube 

By engaging shoppers with videos, photos, and special offers, Victoria's Secret and its Pink brand became two of the most liked retail brands on Facebook in March. - Internet Retailer 

Orange's 'Predict-A-Chick' Campaign - Orange was running a cool little campaign called Predict-A-Chick on TheFeed, streaming a live hatchling lab of about 17 numbered chicken eggs that would become a real-time guessing game for “First to Hatch” and even things the “Loudest Tweeter” – Video 

Turner Broadcasting System's TruTV has created the first Facebook-only full-length episode as the fans' reward for reaching 500,000 likes on the "Operation Repo" Facebook page. - Ad Age  

Reebok is releasing The Promise Keeper -- a new mobile application that keeps track of your scheduled runs and shares with friends on Facebook or Twitter whether or not you've completed them. - HotHardware 

Brands like Levi's, Amazon, and Diesel are relying on the "F-Factor" and focusing on their fans' social experience of making a purchase or using a product. - ConversationAgent 

On the Merits of the UX Designer - Who doesn't love a good UX design? Video 

The Washington Post is launching Trove -- a personalized, social news site that aggregates news according to subjects of interest, important daily headlines, and Facebook likes and dislikes from more than 10,000 sources. - TechCrunch 

PepsiCo's Quaker brand is donating two million bowls of oatmeal to help feed Canadians in need after fans created the goal of 25,000 virtual breakfast bowls on Facebook. - Social Media Release 

SEA LIFE's 'RAINCAMPAIGN' - Here's a clever aquarium ad (from FRESH GREEN ADS, Holland) that appears on the sidewalk - but only when it rains. Of course, in the Netherlands it rains over 240 days of the year, so not at all a wasted effort - Video 

Livestrong 'Break Cancer' Campaign Case Study - Here's an impressive Butler Bros campaign that aligned multiple constituents, garnered more than 10 world records, and over 10 million social impressions. Video 

Reporters Without Borders Print Ads That Really Speak to You - Just scan the QR code with your iPhone and place the phone over the leader's mouth in the print ad. The voice turns out to be a journalist discussing media censorship in that particular country - More 

For more articles and posts from the last week please visit both @goodbuzz and @disruptbureau.  If you have info, articles, case studies or other examples of participatory marketing bliss - please feel free to either post via Facebook or send via e-mail and we’ll take care of it for you.

Wednesday, 20 April 2011

♔ SOCIAL MEDIA CASE STUDIES [GB_V36.0]


NBC is launching ‘NBC Live’ a live social stream of conversation that allows fans to interact with each other and the NBC staff during the airings of prime-time shows.  - TV Guide 

Magnum 'Pleasure Hunt Across The Internet' - This multi-site Advergame concept's (Lowe Brindfors) been done a few times before (i.e. Lynx Party Across The Internet) but still works – Video 

Carlsberg launched their latest global digital campaign (apparently as a tribute to 2008 creative) with a Facebook app that invites users to type in a transmission, upload their photo and even send a message to friends (from the moon) using text-to-voice and face mapping - Site 

The Diesel Brand and the Cult of Stupidity - The Diesel brand was born more than 20 years ago and today is present in over 80 countries with 10,000 points of sale. Here's a look at the 'stupid' brand – Overview

Zappos, Ford, Cree, and Hasbro are among the top big brands the Social Media Examiner highlights as implementing innovative social media marketing.  - Social Media Examiner 

The billboard (near the Holland Tunnel in downtown Manhattan) says "Today I'm feeling (blank)" By downloading the 'magic' (aka GoldRun) for your iPhone - you can see (via AR) your animated emoticon on the billboard. Imagine the possibilities – Video 
  
Forsman & Bodenfors have done it again with this app for Reebok. If you schedule a run using the app - and don't do it - the app busts your balls and tells all your friends what a slackass you are using social media. Come to think of it, that may just work – Video 

Clarisonic's Director of Cause Marketing, Lou Yaseen, discusses how they are keeping fans interested and engaged after the success of their Facebook cause marketing campaign.  - eMarketer 

Aston Martin released their latest mobile App that’s as innovative as the product itself - featuring retina display graphics, multi channel audio recordings, exclusive content, and advanced telemetry technology – Overview

Wrigley brand 5 Gum used Twitter and other digital channels to promote its sponsorship of last weekend's Coachella Music Festival's live stream on YouTube.  - SMI 

This SAS Airlines Campaign (by CP+B Europe) was taken down by Facebook. It's no 'Whopper Sacrifice' - but still considered a success (with the results to prove it) – Overview 

Bazooka Candy shares how The Topps Company gained over 12,600 page likes in ten hours after the release of their new product, "Sweet Tweets," on Facebook.  - ClickZ 

Mitch Joel's (Six Pixels of Separation) presentation of his 2011 talk on Social Commerce and the Rise of the New Consumer - Video 

Electronic Arts is promoting the release of their new game, Battlefield 3, by prompting fans to like their Facebook page and unlock a sneak-preview video.  - OSM 

Everything you ever wanted to know about Social Media - White Paper - Scribd 

The 'Razorfish 5' Report identifies five technologies changing our current landscape - Report 

Procter & Gamble is celebrating Pampers' 50th birthday with a new program, "Little Miracle Missions." Fans are encouraged to share their own little miracle stories and photos or make a pledge to the mission on Facebook.  - MediaPost 

Everything you ever wanted to know about Facebook commerce but were afraid to ask - Report 

Reebok shares how customer feedback on blogs and Facebook inspired their new product social strategy.  - AdWeek 

Heineken 'Tastebuddies' Case Study - a concept created specifically to fit into (and not over-commercialize) the Flow Festival in Helsinki – Overview 

BMW’s EVolve App helps users track their daily driving habits and after three trips will start evidencing EV compatibility, create manual trips, plug in mobile app data and use an EV Dashboard – More

 As a part of the "Terminal 2 Takeover" campaign, Virgin America is encouraging passengers to check-in at their new San Francisco International terminal via Facebook and Foursquare.  - Planegrazy 

Toyota is teaming up with Electric Arts to feature their Prius vehicles as virtual gifts in the Facebook social game, "MONOPOLY Millionaires."  - MSN Money 

Here's a fun little 'brandwashing' project from Swedish design artist Viktor Hertz – More 

These clever interactive Bus shelters with digital billboards, pressure sensors, and mock electrocardiogram monitors that are flat-lining (by LG2) certainly get your attention – Overview 

Facebook just launched a stand-alone community site where ad agency creative-types (like YOU) can share ideas, insights, and comment on campaigns – Site 

Have you ever suspected you have a big melon but weren’t sure how to leverage it for advantage? Volkswagen Passat’s latest website (by Achtung, NL) literally allows you go head-to-head against your LinkedIn contact list using your profiles head size – Website 

This Best Buy app (by Crispin Porter + Bogusky) tries to extend a clear product upgrade path (and build loyalty at the same time) – App